Warranty & Service template
Homeowners report issues from a link in their closing packet. Your warranty coordinator checks coverage, routes each item to the trade partner who did the work, and trades reply by text — no app, no login.
The same three roles, in your words.
Submitter
Homeowner
Fills out the form, then mostly drops out.
Dispatcher
Warranty coordinator
Routes each warranty item and keeps it moving.
AssigneesFree
Trade partners
Do the work and reply by text or email. No app, no seat.
Warranty item #1042
ScheduledYouWarranty coordinator
Lot 42 slab crack, inside the one-year window. Can you look Thursday?
Concrete tradereplied by text
Thursday 9am works. Photos after.
Start with these, switch on more from the field library, and rename anything.
Early access
Tell us about your warranty items and who works them. We read every response and reach out personally.
Baton is in early access and not yet generally available.